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Do you offer any sort of training when onboarding new forum staff team members?
This could be in the form of instructions, a staff manual, or even a course if you're innovative enough.
I'd love to hear what all of you do in this area!
1. Welcome Email or Message
The onboarding process should start with a warm and engaging welcome message.
Send an automatic email or direct message when a new user signs up, thanking them for joining and briefly explaining what the forum is about.
Pro tip: Include quick links to popular...
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