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onboarding

  1. Shawn Gossman

    Forum Staff Training

    Do you offer any sort of training when onboarding new forum staff team members? This could be in the form of instructions, a staff manual, or even a course if you're innovative enough. I'd love to hear what all of you do in this area!
  2. Shawn Gossman

    Forum Management 10 Step Guide for Onboarding New Members on Your Discussion Forum

    1. Welcome Email or Message The onboarding process should start with a warm and engaging welcome message. Send an automatic email or direct message when a new user signs up, thanking them for joining and briefly explaining what the forum is about. Pro tip: Include quick links to popular...
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