problem member

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  1. Shawn Gossman

    Have you ever mistakenly banned a member?

    Mistakes happen. Sometimes, they're dire and result in a bad outcome such as people boycotting a community. One mistake that could make that happen is banning someone by mistake. Have you ever done this? If yes, how did you recover from it? Do you issue a public apology? If this hasn't...
  2. Shawn Gossman

    Banned members who won't take no for an answer

    Have you ever banned a member for whatever reason, and they kept coming back? People can change IPs, emails, etc. to regain access to a website that has banned them. People are really good with computing can do it for a while. Have you ever dealt with this before? Tell us about it. What...
  3. Shawn Gossman

    Problem Member to Staff Member

    Let's say you have a member who's been a problem member in the past on a few occasions. Trolling, minor abuse - got warnings but never banned... If a staff position came open and they wanted it, would you entertain the idea of promoting them to staff? If yes, how would you justify such as action?
  4. Shawn Gossman

    Intoxicated Forum Members

    Have you ever had a negative experience with members of your forum who were intoxicated? Basically members are drunk and causing a scene on the forum. If this hasn't happened to you - how would you deal with it if it did?
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